Gregory Hyandai always provides excellent service. Clear communication, quality work, very friendly people and a comfortable seating area to wait in.

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Excellent service - your rides to my home and the care you provided for my vehicle.

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They were a pleasure to deal with. The price we spoke about on the phone with Felix and agreed to was the price we paid. No games. Enjoyed the experience and would recommend this dealership.

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They were time and communicated well. The waiting area was very comfortable. My service tech explained everything to me and was respectful.

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Quick and easy car buying experience, would happily come here again to buy a car.

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Very easy to work with. Great people, especially Felix

The hours of operation show 7am to 5pm but there was no one there to check me in. Someone had me fill out a night drop off form. I went home because I forgot I had a coupon and returned around 7.30am and there still wasn't anyone there.

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Excellent salesperson. Made buying the car fairly a good experience. Took extra care to check me out thoroughly on all the advanced technology on the vehicle.

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Matthew Slaughter was great and highly customer-friendly. He clearly understood the frustration I was experiencing with my car's burning oil too quickly issue.

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Good dealership, the staff is good and friendly. Me and my husband felt comfortable dealing with them.

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I have bought many cars during my time. I always tell the sales person to give me your best price to start with as I don't want to haggle. I hated that you got a price and then you had to negotiate a better one. Let me tell you one thing, Felix did just that. He gave me a fair and honest price from the very beginning. Felix is a pleasure to deal with and so is everyone else at Gregory. When you go there be sure to have a chocolate chip cookie

We submitted the following to the dealership and never received a response. We are looking into servicing our vehicles at other locations because of this experience. Thanks for the opportunity to provide input on our recent service visit for our Santa Fe. To be honest, we were disappointed with how the service visit charges were handled. When I checked in for my appointment I was originally quoted estimated charges of around $660. I presented a coupon for an oil change and tire rotation from our coupon book which brought the total down to $509. I signed a one page sheet detailing that ... Read More

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DealerRater - Aug 20, 2026

We submitted the following to the dealership and never received a response. We are looking into servicing our vehicles at other locations because of this experience. Thanks for the opportunity to provide input on our recent service visit for our Santa Fe. To be honest, we were disappointed with how the service visit charges were handled. When I checked in for my appointment I was originally quoted estimated charges of around $660. I presented a coupon for an oil change and tire rotation from our coupon book which brought the total down to $509. I signed a one page sheet detailing that estimate. I don't believe the sheet indicated that taxes were excluded, and I was never given a copy of that sheet. When I returned to pick up the car later that day, I was asked to pay around $625. We received no notice that the charges had increased. When I informed your staff that I understood the charges to be only $509 I was told the staff member knew nothing about that and that the person who checked me in had left for the day. I asked to speak with a manager, but I was told he had also left for the day. I also was told my car would not be released unless I paid the larger amount. After more discussion, he agreed to reduce the amount to $554.88. At that time, I asked to see the sheets in the folder for this service visit. Those sheets listed $509 as the charges due. When I pointed that out, the staff member pointed to a proviso next to the amount with words to the effect that the estimate may not include sales tax. He used that language to justify charging the higher, $554.88 amount. ( I was also troubled that my signature from the estimate sheet appeared to have been copied and pasted onto one of the sheets in the folder.) As I needed the car, I paid the $554.88. Before I left I received a printout of the service visit. When I got home, I looked at the printout more carefully. It was not a copy of the documents in the folder. The listing of charges on the printout shows a sales tax of $18.88, a "total amount collected" of $624.78 and "G-rewards" of $69.90 which brought the amount down to $554.88. I suspect we never received the full value of the coupon I provided when I dropped off the car and I'm still not sure why the original $509 estimate was not honored. Needless to say, this was a less than optimal experience, and it left us feeling dissatisfied with how it was handled. On another note, I will point out that several times we've been told the work would be completed within a certain timeframe, only to have it take substantially longer. For example, I was told this visit would take about 2 hours, instead, the service took closer to 4 and a half hours. This is not the first time something like this has happened. We understand that delays happen, but a pattern seems to exist where your shop's time estimates for service completion are significantly inaccurate. This suggests your staff needs to improve service completion time estimates and avoid presenting overly optimistic ones. Again, thanks for providing an opportunity for feedback. I must say this experience has led us to start considering taking our business to other dealers for service, and potentially new vehicles. We have had satisfying experiences working with your staff when we purchased our two vehicles, but this experience has left us let down and considering our options.

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very good staff and service, everything was done quickly, they were very nice people, I liked it

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Wanted to overcharge for service related to a service warranty that they had sold us when we bought the vehicle from them. Went to a different local dealer and didn't have to pay anything beyond the warranty.

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Overall great experience. There were some surprises during financing since it was a buy back vehicle. They were easily overcome though.

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Matt Slaughter made our service appointment exceptional with a full service load of customers plus individual attention & care. He went above and beyond.

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Really straightforward approach to the transaction, Picked up an Ionic 5 which has been a great EV so far!

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All service staff has been extremely pleasant and helpful! All issues have been resolved quickly and correctly

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Great service personnel with excellent customer skills. They show your dealership to the best advantage

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Not friendly service advisor, charged 200$ just change air filters, too much waiting time to get the vehicle

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Super easy to work with and made the whole experience nice and simple for me. Nothing but good things to say!

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They treat you like you are family purchase a Acura 2010 and was nice. Had no issue with driven the car

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Staff was nice, finished at the time I requested, and I liked the one stop at service to take care of everything.

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Everyone was very helpful. Answered all my questions. I had a software update and it was done quickly with much less time.

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I went out of my way to buy a new sonata at gregory as my local hyundai dealership is a bunch of 20 year olds who don't understand anything about sales or customer service. The purchasing of the car was excellent with Brian, he is knowledgeable and personable. The service department is a different story. 14 phone calls, no updates,

I had a great experience working with Felix. Even before I came to the dealership, he was incredibly helpful over the phone, answering all of my questions, and that’s ultimately why I decided to move forward with him. He made the whole process smooth and stress-free and I always felt like he had my best interests in mind rather than just trying to make a sale. I really appreciated all of his help and would definitely recommend working with him!

So easy to work with! Very friendly and knowledgeable.

The car evaluation report showed I needed transmission fluid replacement and coolant replacement. Both were probably on scheduled maintenance for a car my age. However, I had both done in April and I had contacted in late May, early June, the service dept to update their records. I told Kandice and she took care of it.

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So far so good

Needs some work on the service side. I brought my car in for an oil change, tire rotation, and the fuel tank expansion recall. Indicated that I wanted to use the shuttle and was told I needed to wait for the shuttle driver to return. The driver never returned, so I waited ~ 4 hours for my car to be completed. I started getting messages that my vehicle was overdue for service. Called and was told that it might take a couple of weeks for the service records to be updated. Turns out the service department recorded the wrong milage for my ... Read More

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DealerRater - Jul 31, 2026

Needs some work on the service side. I brought my car in for an oil change, tire rotation, and the fuel tank expansion recall. Indicated that I wanted to use the shuttle and was told I needed to wait for the shuttle driver to return. The driver never returned, so I waited ~ 4 hours for my car to be completed. I started getting messages that my vehicle was overdue for service. Called and was told that it might take a couple of weeks for the service records to be updated. Turns out the service department recorded the wrong milage for my car. Service receipt shows 17,422 miles, while the previous service record was performed at 21,942 miles. Called and was advised to correct the service record myself. Turns out the recall work was not performed, but the part was ordered. No notification that the part was received or other direction to remedy the situation. I need to emphasize that everyone I interacted with was courteous, professional, and helpful. I just think that there are systemic issues that need to be corrected so that things don't fall through the cracks.

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Susie and Tomas the service advisor are very helpful. they accomodate me as fast as they can. Thank you guys!

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Everyone was very helpful. Answered all my questions. Unspent vehicle to insure that everything was done properly.

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Dear General Manager, I am writing to express my deep disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there was an open recall requiring a replacement part. I was told the repair would take approximately 10 days to two weeks before I could take delivery of the vehicle. Based on that information, I agreed to move forward with the purchase. Since then, I have received very little communication. I had to repeatedly contact the dealership myself just to ask for updates, and each time I received different or ... Read More

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DealerRater - Jul 30, 2026

Dear General Manager, I am writing to express my deep disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there was an open recall requiring a replacement part. I was told the repair would take approximately 10 days to two weeks before I could take delivery of the vehicle. Based on that information, I agreed to move forward with the purchase. Since then, I have received very little communication. I had to repeatedly contact the dealership myself just to ask for updates, and each time I received different or vague answers. Today, I visited the dealership in person seeking a clear timeline. Instead of receiving one, I was told that it could take another two or even three months before the vehicle would be available. Had I been told this before signing the paperwork, I would not have purchased this vehicle. Meanwhile, I have already started making loan payments and paying for insurance on a vehicle that I have never been able to drive. What was even more upsetting was the way I was treated during today’s visit. During a phone conversation with another manager, I was accused of “lying” when I was simply explaining what I had been told during the sales process. I also overheard the manager instructing another employee to “kick them out” if I did not calm down. Being spoken to this way, especially as a customer who is simply asking for honest information, was shocking and completely unacceptable. I understand that recall repairs can sometimes cause delays, and I do not blame the dealership for circumstances beyond its control. However, I do expect honesty, transparency, consistent communication, and respectful treatment. Unfortunately, none of those expectations have been met. I respectfully request that you review my experience, investigate how this situation was handled, and contact me as soon as possible with: * A clear and honest update regarding the status of my vehicle. * An explanation of why I was given conflicting information throughout the process. * A resolution that is fair, considering that I am paying for a vehicle I have not received. * A response regarding the unprofessional treatment I experienced during my visit. I hope your dealership values its customers and will take this complaint seriously. I look forward to hearing from you soon and hope we can resolve this matter professionally.

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Matt at the service department was very professional and pleasant to work with. From the moment I drove in to the moment I left nothing but high quality customer service.

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Updated post… Received an email from Kathy apologizing for the mix up from my original trip and the staff went out of their way to make my return experience perfect. I had the opportunity to meet Kathy who is a wonderful person and offered me cookies for my trip home in my new Palisade. Cecilia (sales) was outstanding to work with from our first phone call to the final signature on the contract. Highly recommend taking your business to Gregory Hyundai.

Candice was efficient and professional, problem solved and covered by extended warranty. Shuttle service was a great benefit

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Dealership is great. The process they have in place is good. Facility is very good. Only downside is the pricing is rather high. The labor charge is inflated.

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Had an issue, owner handled it personally. True stand up gentleman.

Candy, the service associate was great!! When she called to tell me that my car was ready, I asked if they had taken care of an issue and when she looked and noticed that it was not, she got it resolved by the time I got there. Also , Susie, was great and a pleasure to work with.

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The staff is very unfriendly, there was no acknowledgment when I walked in. Brought my car in for a few recalls (of which I had to ask them to do because there weren’t enough parts so I left my car there) and was offered a bill of almost $3500 worth of things to fix. Didn’t leave a very good taste in my mouth overall.

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Service was prompt and courteous. I enjoy that they wash your car. The waiting area is also nice.

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It was a pleasure working with Felix. He went out of his way (by working with upper management) to give us the best deal possible. He explained the features of the car we’re interested in and gave us time to take it for a ride. The personnel were helpful and friendly. I would highly recommend.

Came in looking for a specific used car I saw on their website. Felix (salesman) helped but did not know the original car we specifically came to look at was already sold to another customer. He did find us another similar car, but that one had some flaws that the original car did not. The finance manager pushed an extended warranty plan that I really did not need. I realize I was buying a used car, but, there was no review of the car’s features before I left the lot. And they only left me a half tank of ... Read More

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DealerRater - Jul 18, 2026

Came in looking for a specific used car I saw on their website. Felix (salesman) helped but did not know the original car we specifically came to look at was already sold to another customer. He did find us another similar car, but that one had some flaws that the original car did not. The finance manager pushed an extended warranty plan that I really did not need. I realize I was buying a used car, but, there was no review of the car’s features before I left the lot. And they only left me a half tank of gas.

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It was a very easy to make an appointment for service. They were efficient on time and easy to work with.

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I took my car to be repaired for an oil leak/burn. when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and I was told that it wasn't their fault and I have to pay a new Warranty deductible because they closed the work-order in their computer. I got the car back a few days later and it has been running badly since. I seemly like the motor timing is off or that it is ... Read More

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DealerRater - Jul 17, 2026

I took my car to be repaired for an oil leak/burn. when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and I was told that it wasn't their fault and I have to pay a new Warranty deductible because they closed the work-order in their computer. I got the car back a few days later and it has been running badly since. I seemly like the motor timing is off or that it is mis-firing. I am going to have it checked by another mechanic before I bring it back the dealership.

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Felix is a good dude. Would buy from again. Very professional experience with him on 7/10

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They replaced my car key fob battery for free!!

They're the best - handled the service and recall promptly, letting us know it would take a few hours.

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Everyone was very helpful and accommodating. I would recommend this dealership. Very honest and upfront.

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They should text to me and they send email to Carol She send it to me so they said sorry mixed up

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Phillip brings tremendous professionalism and leadership to the service department. Greatly appreciated to know ownership has confidence in him. Also great to see Scott added to his team. Good moves Greg!

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They did a nice job on the work and were very efficient. I was in and out within the time that they originally said.

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They kept me informed and my vehicle was finished in the time that was predicted.

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Did not show us enough technology in the car! Didn’t even mention place for a purse.

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Total service experience was great. Dropped my car for maintenance service and they gave me a ride to my nearby office. They called me during the day to review any findings and questions.

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Sold a car in “great mechanical condition” but failed to disclose the major problems with the car.car wasn’t “ready” at agreed upon pick up date, and the mechanic kept “finding” new issues that caused the delay in purchase. I requested to have my own mechanic lol a the car and was assured several times the car was inspected and was in great condition. After purchase my mechanic do a check and found upwards of $5000 worth of work including steering components and multiple axels. Would not have purchased had I been made aware prior to purchase and of course ... Read More

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DealerRater - Jul 9, 2026

Sold a car in “great mechanical condition” but failed to disclose the major problems with the car.car wasn’t “ready” at agreed upon pick up date, and the mechanic kept “finding” new issues that caused the delay in purchase. I requested to have my own mechanic lol a the car and was assured several times the car was inspected and was in great condition. After purchase my mechanic do a check and found upwards of $5000 worth of work including steering components and multiple axels. Would not have purchased had I been made aware prior to purchase and of course they are denying any fault . Would not shop here again if my life depended on it.

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I did not have a good experience with service. The issues started on the sales side with three deliverables on a new car, including the installation of door protection. I needed to hound the dealership to get the deliverables which is poor service to say the least. Once I was able to get attention, service was scheduled to address all three. On the day of service I arrived to learn that it was a mistake to schedule that day as the door protector installer is only at the dealership one day a week, and not on that day. It would ... Read More

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DealerRater - Jul 8, 2026

I did not have a good experience with service. The issues started on the sales side with three deliverables on a new car, including the installation of door protection. I needed to hound the dealership to get the deliverables which is poor service to say the least. Once I was able to get attention, service was scheduled to address all three. On the day of service I arrived to learn that it was a mistake to schedule that day as the door protector installer is only at the dealership one day a week, and not on that day. It would have been nice to get a phone call instead of wasting my time. It took too many phone calls and too much time to do what the dealership was contractually bound to provide. The entire experience was especially disappointing as we have purchased five cars from the dealership. We like the Hyundai product but will look for a different dealership.

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Really great customer service and maintenance on my car, Fernando took care of everything, and was very informative about any questions that I had purchasing my first car.

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Get it in writing - I bought a Hyundai Ioniq 5 and was told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. Also, there’s a 12v battery that doesn’t get charged and is a known problem but the people at Gregory just want me to keep buying new ones.

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This is my first time servicing my car here at Gregory. Fortunately, it was a great experience. The new service manager is fantastic and made life simple for me. I can’t thank you enough for all that he has done for me. In regards to my experience it was painless, I was informed that there would be a diagnostic fee of 240 used to diagnose the issue if it was not under warranty. However, if it was under warranty, that would not be paid to them and if it wasn’t that 240 would be applied to the repair should I ... Read More

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DealerRater - Jul 6, 2026

This is my first time servicing my car here at Gregory. Fortunately, it was a great experience. The new service manager is fantastic and made life simple for me. I can’t thank you enough for all that he has done for me. In regards to my experience it was painless, I was informed that there would be a diagnostic fee of 240 used to diagnose the issue if it was not under warranty. However, if it was under warranty, that would not be paid to them and if it wasn’t that 240 would be applied to the repair should I repair it there. Overall great experience.

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The overall experience was okay, but could have certainly been better. There wasn't any discussion about the vehicles price, we showed interest in the vehicle and immediately the focus went into getting approval for financing and there was no further discussion once that was obtained. The Vehicle was also provided to us with less and half a tank of gas, which is never been my experience with purchasing a vehicle from any dealership. We also noticed, right after leaving the dealership that one of the sensors in the front was slightly detached and facing downward which has caused for ... Read More

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DealerRater - Jul 6, 2026

The overall experience was okay, but could have certainly been better. There wasn't any discussion about the vehicles price, we showed interest in the vehicle and immediately the focus went into getting approval for financing and there was no further discussion once that was obtained. The Vehicle was also provided to us with less and half a tank of gas, which is never been my experience with purchasing a vehicle from any dealership. We also noticed, right after leaving the dealership that one of the sensors in the front was slightly detached and facing downward which has caused for it to alarm at unnecessary times. The light over the rear license plate has also since popped out, so it was never secured prior to leaving the dealership. We also requested that they look at repairing the passenger side rearview mirror, which they did, but they simply superglued it together and the quality was so poor the salesman even mentioned how he could visually see the glue that oozed out at the seam. Lastly, within the first week I have already had the Porsche stability management light come on causing for their to be acceleration issues while trying to merge onto the interstate which poses safety concerns. I have reached out to the dealership about my concerns, there has been no further communication or responses which is also concerning on how their business is conducted. I would like to mention that Kris Choros was very helpful when it came to discussing warranty options. The first options that we were presented with were obviously higher priced and it didn't seem like anyone really investigated further to try and secure us a better deal. Kris went the extra mile to get us longer coverage and at a better rate than what we were originally first offered.

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Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in

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Gregory Hyundai is exceptional!!! My 2020 Palisade needed an engine replacement due to sever oil consumption. Hyundai honored their commitment to their TSB for this problem that was verified for failure. Kandace and the service tech's ensured my satisfaction and resolve the problem in an unheard of 24 hours from the service appointment. No longer do I hear the rattle when I pull off nor see the oil dip stick black in color after an oil change. This a unique dealership that stands out from the rest!!!

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Fernando was very helpful and responsive during the process of buying my first car. I would recommend this dealership.

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I always get good service at this dealership and do what they recommend but I guess this time around there was some confusion in their system and recommended to me the same services I have completed few weeks earlier for 900$ worth of work, and the one thing I really wanted to be taken care of was not done ( the damaged wiper blade) . I ended up paying close to 1200$ for other services they recommended via phone, and as I am leasing the car, I count on the service advisor’s recommendations to maintain my vehicle in best shape. I hope this ... Read More

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DealerRater - Jun 29, 2026

I always get good service at this dealership and do what they recommend but I guess this time around there was some confusion in their system and recommended to me the same services I have completed few weeks earlier for 900$ worth of work, and the one thing I really wanted to be taken care of was not done ( the damaged wiper blade) . I ended up paying close to 1200$ for other services they recommended via phone, and as I am leasing the car, I count on the service advisor’s recommendations to maintain my vehicle in best shape. I hope this was just a simple mistake and not a trend they have going at this dealership. The staff are very respectful, professional but I wish if they have completed what I asked for to start with.

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Excellent job and very courteous extremely happy with the service and the people that took care of me

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Courteous, helpful and professional. they answered all my questions and met the time they mentioned for the service.

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Brian was awesome

The service staff was very helpful and friendly. The only issue I had was I had originally scheduled my service for the week prior. They sent a confirmation of that appointment the day before. But when I arrived they didn't have the part to complete the service. So we had to reschedule for the following week. I guess I would suggest if you are going to take the time to confirm, maybe check to see you have the parts needed. Other than that I had a good experience.

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Bad cars.

The person who checked me in was nice enough but I left not trusting your dealership. I was told my bill was going to be one amount and when I went to pay up the bill was $60 more than the amount presented earlier. I was charge a fee for using a credit card without previous notice and I was charged over $200 for cleaning the fuel injector which when I looked into what that service was I found it was unnecessary and often characterized as a way dealerships pad their service bills. I love my Tucson Hyburd but you have lost ... Read More

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DealerRater - Jun 25, 2026

The person who checked me in was nice enough but I left not trusting your dealership. I was told my bill was going to be one amount and when I went to pay up the bill was $60 more than the amount presented earlier. I was charge a fee for using a credit card without previous notice and I was charged over $200 for cleaning the fuel injector which when I looked into what that service was I found it was unnecessary and often characterized as a way dealerships pad their service bills. I love my Tucson Hyburd but you have lost my confidence.

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I highly recommend Gregory Hyundai. They consistently provide excellent service. The entire staff are always courteous and professional, and I maintain a high level of trust in their judgment and recommendations.

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Very friendly and helpful service staff. Accurate and reliable service and advice. strongly recommend this dealership to anyone looking for a car

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Excellent service. Second to none in their handling of maintenance and repairs. Highly recommended to friends and family

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Told 2 hours but it only took one hour. Very happy. With the oil change.

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They accomplished what they promised. I was happy they were able to give me a ride home when I dropped off the car.

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The purchase experience was fine The salesman did a good job. The price was good on the vehicle I bought. The $500 out-of-state fee was bogus. Waited two hours to sign the paperwork with finance which was way too long.

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I shopped around for cars at various dealerships and Gregory Hyundai was the best! Brian was patient and very detailed in his explanations. I would definitely purchase another car from them!!

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Dealership is attentive, friendly, and organized. I am comfortable leaving my car in their hands.

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To the Management Team at Gregory Hyundai, I am writing to share my deep frustration regarding my service visit on June 13, 2026. As a loyal customer who has purchased a vehicle from you and returned every six months for the past three years, I expected my time and requests to be prioritized. Unfortunately, this visit fell severely short of basic service standards: Unaddressed Repairs: I specifically requested that my driver-side backup light be replaced, noting it on my online reservation and mentioning it at check-in AND check-out. It was never fixed, nor was it on my receipt, despite a multi-point inspection ... Read More

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DealerRater - Jun 15, 2026

To the Management Team at Gregory Hyundai, I am writing to share my deep frustration regarding my service visit on June 13, 2026. As a loyal customer who has purchased a vehicle from you and returned every six months for the past three years, I expected my time and requests to be prioritized. Unfortunately, this visit fell severely short of basic service standards: Unaddressed Repairs: I specifically requested that my driver-side backup light be replaced, noting it on my online reservation and mentioning it at check-in AND check-out. It was never fixed, nor was it on my receipt, despite a multi-point inspection being performed. It is unacceptable that a broken light was missed during a visual inspection. Appointment Delays: My 8:00 AM appointment was not checked in until 8:15 AM, and I watched someone with a 9:30 AM appointment get serviced ahead of me. Excessive Wait Times: Regardless of the service, I consistently spend a minimum 2 to 3 hours at the dealership waiting for my vehicle. Because of this negligence, I am requesting that the backup light be replaced free of charge and that management addresses these chronic queue and communication delays. My fiancee and I are currently weighing whether to continue bringing our business to this dealership.I look forward to hearing from you regarding how we can resolve this matter.

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I was taken care of in a timely and professional manner. I was pleasantly surprised to find that my car had been washed after my oil change. I will definitely utilize this dealer for all service appointments going forward.

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Great dealership great service. Adrian Gonzalez and Kathy Critzer made sure I received good service .

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From the day I purchased my vehicle, I have experienced nothing but excellent customer service.

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The service was great we were informed of a recall they took care of Thank you

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great service always you are the best. On time and great attention to detail. Great workl

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Did not address all the requested items I provided when dropping off the vehicle. After complaining and returning all items were taken care of.

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I was searching for a three-row car this year, and I test drove and visited countless dealerships. Brian L. at Gregory Hyundai stood out as particularly helpful, knowledgeable, and genuine of all the salespeople I encountered during this time. He was never pushy, but he was quick to answer my questions via text or phone call whenever I had them. This made the process so much easier when I was finally ready to pull the trigger. Unfortunately, this dealership didn't have the exact color I wanted when it was time to buy (and they were in high demand everywhere ... Read More

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Google - Jun 10, 2026

I was searching for a three-row car this year, and I test drove and visited countless dealerships. Brian L. at Gregory Hyundai stood out as particularly helpful, knowledgeable, and genuine of all the salespeople I encountered during this time. He was never pushy, but he was quick to answer my questions via text or phone call whenever I had them. This made the process so much easier when I was finally ready to pull the trigger. Unfortunately, this dealership didn't have the exact color I wanted when it was time to buy (and they were in high demand everywhere and impossible to find), so I was forced to buy it from another local dealership. Still, I felt compelled to write this review and give this location--and specifically Brian L.--major credit for helping me with this process.

For the first time,I was very disappointed with the service here. Customer service sucked,they all seemed like they didn’t have a clue why people were there or what they needed to do

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The service was done according to my request. It was done on a timely basis

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Very customer orientated. Financing agreement explained to customer satisfaction. Felix customer agent took time to explain and answer all questions.

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It was incompetent. Getting a loaner was a hassle and they neglected to complete the recall. I had to leave it an extra day. I made two extra trips total to the dealership, which was a waste of time. And to top it off the problem I took it in for was not fixed.

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I was disappointed with the customer service. They had to take our car apart, which I understand, but then we were told we had to wait for a part and it would be 6 more days until our car would be ready. No loaner was offered, and I was lied to when I asked if we could pick up our car and then bring it back when the part was in. I was told my car was unsafe to drive, but it turns out it wasn't, it just hadn't been put back together and they didn't want to ... Read More

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DealerRater - Jun 1, 2026

I was disappointed with the customer service. They had to take our car apart, which I understand, but then we were told we had to wait for a part and it would be 6 more days until our car would be ready. No loaner was offered, and I was lied to when I asked if we could pick up our car and then bring it back when the part was in. I was told my car was unsafe to drive, but it turns out it wasn't, it just hadn't been put back together and they didn't want to do that. Then, charged me an hour of labor to put it back together in order to drive it. Also, we were originally told that the car would be repaired on Monday, but when I picked it up (on Thursday) our service rep said she wasn't working Friday or Monday, so we have to call Tuesday to set up an appointment. It has been a really frustrating and upsetting experience.

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I received friendly and professional service and was handled very quickly. I highly recommend service at Gregory Hyundai.

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The service dept is great. They helped me fix my issues quickly. Friendly and qucik.

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Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealership truly stands out because of its people. A huge and sincere thank you to Dan, our sales representative, who went above and beyond in every possible way. Dan was incredibly patient, attentive, knowledgeable, and never once made us feel pressured. He genuinely cared about helping our family make the best decision, and his dedication, professionalism, and servant-hearted attitude made the entire process enjoyable and stress-free. You can tell he doesn’t ... Read More

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DealerRater - May 28, 2026

Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealership truly stands out because of its people. A huge and sincere thank you to Dan, our sales representative, who went above and beyond in every possible way. Dan was incredibly patient, attentive, knowledgeable, and never once made us feel pressured. He genuinely cared about helping our family make the best decision, and his dedication, professionalism, and servant-hearted attitude made the entire process enjoyable and stress-free. You can tell he doesn’t just sell cars—he builds relationships and creates trust. Gregory Hyundai is blessed to have someone like Dan representing their dealership. We also want to recognize Felix for his kindness, attentiveness, and support throughout the process. The entire team treated us with respect and care, always valuing our time and making us feel welcomed. And a very special thank you to Branko, the Financial Director. Branko made our experience truly unforgettable. The way he served us, guided us, and genuinely cared for our family was beyond anything we expected from a dealership experience. He made us feel valued, cared for, and important—not just as customers, but as people. His integrity, wisdom, professionalism, and personal attention are rare to find today. He is the kind of leader every dealership should hope to have. Because of this incredible team, buying our vehicle became more than just a transaction—it became an experience we will remember and talk about for years to come. If you are looking for a dealership that genuinely cares, serves with excellence, and treats people the right way, we highly recommend Gregory Hyundai. Thank you again, Dan, Felix, and Branko, for making this such a special experience for our family!

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Great customer service Amen was so nice and went out of his way to accommodate!! The shop was clean, fast and nice

Great love the car its been great for me great service and would recommend this dealership

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