Customer Testimonials
Really straightforward approach to the transaction, Picked up an Ionic 5 which has been a great EV so far!
All service staff has been extremely pleasant and helpful! All issues have been resolved quickly and correctly
Great service personnel with excellent customer skills. They show your dealership to the best advantage
Super easy to work with and made the whole experience nice and simple for me. Nothing but good things to say!
They treat you like you are family purchase a Acura 2010 and was nice. Had no issue with driven the car
Staff was nice, finished at the time I requested, and I liked the one stop at service to take care of everything.
Everyone was very helpful. Answered all my questions. I had a software update and it was done quickly with much less time.
I had a great experience working with Felix. Even before I came to the dealership, he was incredibly helpful over the phone, answering all of my questions, and that’s ultimately why I decided to move forward with him. He made the whole process smooth and stress-free and I always felt like he had my best interests in mind rather than just trying to make a sale. I really appreciated all of his help and would definitely recommend working with him!
So easy to work with! Very friendly and knowledgeable.
The car evaluation report showed I needed transmission fluid replacement and coolant replacement. Both were probably on scheduled maintenance for a car my age. However, I had both done in April and I had contacted in late May, early June, the service dept to update their records. I told Kandice and she took care of it.
So far so good
Susie and Tomas the service advisor are very helpful. they accomodate me as fast as they can. Thank you guys!
Everyone was very helpful. Answered all my questions. Unspent vehicle to insure that everything was done properly.
Matt at the service department was very professional and pleasant to work with. From the moment I drove in to the moment I left nothing but high quality customer service.
Updated post… Received an email from Kathy apologizing for the mix up from my original trip and the staff went out of their way to make my return experience perfect. I had the opportunity to meet Kathy who is a wonderful person and offered me cookies for my trip home in my new Palisade. Cecilia (sales) was outstanding to work with from our first phone call to the final signature on the contract. Highly recommend taking your business to Gregory Hyundai.
Candice was efficient and professional, problem solved and covered by extended warranty. Shuttle service was a great benefit
Dealership is great. The process they have in place is good. Facility is very good. Only downside is the pricing is rather high. The labor charge is inflated.
Had an issue, owner handled it personally. True stand up gentleman.
Candy, the service associate was great!! When she called to tell me that my car was ready, I asked if they had taken care of an issue and when she looked and noticed that it was not, she got it resolved by the time I got there. Also , Susie, was great and a pleasure to work with.
Service was prompt and courteous. I enjoy that they wash your car. The waiting area is also nice.
It was a pleasure working with Felix. He went out of his way (by working with upper management) to give us the best deal possible. He explained the features of the car we’re interested in and gave us time to take it for a ride. The personnel were helpful and friendly. I would highly recommend.
It was a very easy to make an appointment for service. They were efficient on time and easy to work with.
Felix is a good dude. Would buy from again. Very professional experience with him on 7/10
They replaced my car key fob battery for free!!
They're the best - handled the service and recall promptly, letting us know it would take a few hours.
Everyone was very helpful and accommodating. I would recommend this dealership. Very honest and upfront.
They should text to me and they send email to Carol She send it to me so they said sorry mixed up
Phillip brings tremendous professionalism and leadership to the service department. Greatly appreciated to know ownership has confidence in him. Also great to see Scott added to his team. Good moves Greg!
They did a nice job on the work and were very efficient. I was in and out within the time that they originally said.
They kept me informed and my vehicle was finished in the time that was predicted.
Did not show us enough technology in the car! Didn’t even mention place for a purse.
Total service experience was great. Dropped my car for maintenance service and they gave me a ride to my nearby office. They called me during the day to review any findings and questions.
Really great customer service and maintenance on my car, Fernando took care of everything, and was very informative about any questions that I had purchasing my first car.
This is my first time servicing my car here at Gregory. Fortunately, it was a great experience. The new service manager is fantastic and made life simple for me. I can’t thank you enough for all that he has done for me. In regards to my experience it was painless, I was informed that there would be a diagnostic fee of 240 used to diagnose the issue if it was not under warranty. However, if it was under warranty, that would not be paid to them and if it wasn’t that 240 would be applied to the repair should I ... Read More DealerRater - Jul 6, 2026
Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in
Gregory Hyundai is exceptional!!! My 2020 Palisade needed an engine replacement due to sever oil consumption. Hyundai honored their commitment to their TSB for this problem that was verified for failure. Kandace and the service tech's ensured my satisfaction and resolve the problem in an unheard of 24 hours from the service appointment. No longer do I hear the rattle when I pull off nor see the oil dip stick black in color after an oil change. This a unique dealership that stands out from the rest!!!
Fernando was very helpful and responsive during the process of buying my first car. I would recommend this dealership.
Excellent job and very courteous extremely happy with the service and the people that took care of me
Courteous, helpful and professional. they answered all my questions and met the time they mentioned for the service.
Brian was awesome
The service staff was very helpful and friendly. The only issue I had was I had originally scheduled my service for the week prior. They sent a confirmation of that appointment the day before. But when I arrived they didn't have the part to complete the service. So we had to reschedule for the following week. I guess I would suggest if you are going to take the time to confirm, maybe check to see you have the parts needed. Other than that I had a good experience.
I highly recommend Gregory Hyundai. They consistently provide excellent service. The entire staff are always courteous and professional, and I maintain a high level of trust in their judgment and recommendations.
Very friendly and helpful service staff. Accurate and reliable service and advice. strongly recommend this dealership to anyone looking for a car
Excellent service. Second to none in their handling of maintenance and repairs. Highly recommended to friends and family
Told 2 hours but it only took one hour. Very happy. With the oil change.
They accomplished what they promised. I was happy they were able to give me a ride home when I dropped off the car.
The purchase experience was fine The salesman did a good job. The price was good on the vehicle I bought. The $500 out-of-state fee was bogus. Waited two hours to sign the paperwork with finance which was way too long.
I shopped around for cars at various dealerships and Gregory Hyundai was the best! Brian was patient and very detailed in his explanations. I would definitely purchase another car from them!!
Dealership is attentive, friendly, and organized. I am comfortable leaving my car in their hands.
I was taken care of in a timely and professional manner. I was pleasantly surprised to find that my car had been washed after my oil change. I will definitely utilize this dealer for all service appointments going forward.
Great dealership great service. Adrian Gonzalez and Kathy Critzer made sure I received good service .
From the day I purchased my vehicle, I have experienced nothing but excellent customer service.
The service was great we were informed of a recall they took care of Thank you
great service always you are the best. On time and great attention to detail. Great workl
I was searching for a three-row car this year, and I test drove and visited countless dealerships. Brian L. at Gregory Hyundai stood out as particularly helpful, knowledgeable, and genuine of all the salespeople I encountered during this time.
He was never pushy, but he was quick to answer my questions via text or phone call whenever I had them. This made the process so much easier when I was finally ready to pull the trigger.
Unfortunately, this dealership didn't have the exact color I wanted when it was time to buy (and they were in high demand everywhere ... Read More Google - Jun 10, 2026
The service was done according to my request. It was done on a timely basis
Very customer orientated. Financing agreement explained to customer satisfaction. Felix customer agent took time to explain and answer all questions.
I received friendly and professional service and was handled very quickly. I highly recommend service at Gregory Hyundai.
The service dept is great. They helped me fix my issues quickly. Friendly and qucik.
Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealership truly stands out because of its people.
A huge and sincere thank you to Dan, our sales representative, who went above and beyond in every possible way. Dan was incredibly patient, attentive, knowledgeable, and never once made us feel pressured. He genuinely cared about helping our family make the best decision, and his dedication, professionalism, and servant-hearted attitude made the entire process enjoyable and stress-free. You can tell he doesn’t ... Read More DealerRater - May 28, 2026
Great customer service Amen was so nice and went out of his way to accommodate!! The shop was clean, fast and nice
Great love the car its been great for me great service and would recommend this dealership
EVERYTHING WENT SMOOTH TO TEST DRIVING THE CAR TO CREDIT APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING.
Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealership truly stands out because of its people.
A huge and sincere thank you to Dan, our sales representative, who went above and beyond in every possible way. Dan was incredibly patient, attentive, knowledgeable, and never once made us feel pressured. He genuinely cared about helping our family make the best decision, and his dedication, professionalism, and servant-hearted attitude made the entire process enjoyable and stress-free. You can tell he doesn’t ... Read More Google - May 14, 2026
Your appointment was on time. The service people were very knowledgeable and answered any questions I had. Very pleased with the work that was completed.
Kandice was great to work with. She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out
They took me at the appointed time. Told me it would be 1 1/2 hours to 2. Amir can out to let me know they were working. Almost 2 hours on the dot car was ready.
Felix was very responsive and went out of his way to help us find just what we were looking for.
Amin provided great and went out his way to reach out his manager great service
Mo and Joseph helped me drive off with a brand new 2026 Honda to my liking, I can HONESTLY say this has been my best experience at a car dealer ever.
Hi Greg..just wanting to thank you for helping us with the purchase of our Kona Suv. We truly appreciate the time and care you put in to making our experience smooth and enjoyable. As past customers, it means a lot to continue to do business with you because we know we can trust you! We also want to extend our thanks to Josh, Branko and Cathy for their assistance! So helpful!! We look forward to many miles ahead in our new Kona! Thanks again!
Kandice in the service Department has always been great. On my last visit she went above and beyond helping me get a shuttle with only a few minutes notice. A pleasure having my vehicle serviced at this dealership.
I had some liquid under my car and brought it into this dealership. It isn’t one of the closer dealerships to my home. They squeezed me in and checked out my car. When I came back my car was washed and cleaned. Thank you. I will be coming back
The place was neat, clean and has a friendly involvement
I feel can trust them. Bought car at Gregory Hyundai and have serviced it there since
Always a great experience. Great customer service and I feel confident with the way they take care of my car.
Josh made the process extremely fast, easy and efficient would highly recommend
Try pleased with the professionalism, knowledge and curtesy of all involved. It was a very positive experience.
Excellent service, they really care about the customer. would highly recommend. A service team you can trust.
Excellent service all around. Quality work. Matt and the whole team at service are outstanding! Topnotch to say the least!]! You have earned my business for sure! Thank you to the entire Gregory team.
Kandice Phillips was terrific and made my initial experience with your dealership very enjoyable. She was patient, kind and took the necessary time to explain the various services, charges and steps. She also was very prompt with her follow-ups. Thank you for your good service Kandice!
It was a pleasure working with Sola. He answered all our questions and made the process easy
We were greeted with a delightful and polite gentleman (Sola). He showed us the car we were looking for and after going over a few things we needed to know about the electric car operation, let us take it for a test drive. A couple days after we purchased the vehicle, I came back to the store and he show me how to charge the car and went over a few of the possible places, apps and types of charges. He was extremely helpful and very informative. I appreciate what a kind and patient person he is. Actually everyone we ... Read More Google - Apr 2, 2026
Service was fine. At checkout I was surprised to see a 2% fee for using a credit card. Your service writers should inform customers of this fee .. AT TIME OF DROP-OFF
The staff was very courteous and kept me informed. The service was prompt and very efficient.
I had a wonderful experience with this dealership. Highly recommend. Joey Gesualdo was phenomenal every step of the way.
Ask for Amin. He is kind, courteous, and respectful. Both my wife and I like him. Amin did not try to upsell or oversell. He was transparent and honest. We went in a couple of times and were always greeted with a handshake and a smile. When I had questions Amin responded quickly. This was the first Hyundai I have purchased and so far I love it and so do my wife and kids.
(Translated by Google) Excellent service. (Original) Excelente servicio.
Randal was amazing and patient with my family and I. He understood exactly what we were looking for and was able to help us as much as he could
Felix is amazing! I had been working with another dealership for nearly six months with no real progress on securing a car. I reached out to a few other dealerships and ended up connecting with Felix at Gregory Hyundai, and just one week later, I was driving off the lot in not only the exact car I wanted, but in the specific color combination I was hoping for as well. Felix and the entire team at Gregory Hyundai were fantastic to work with, and I couldn’t be happier with my experience.
Matt, as always, was very accommodating and a pleasure to work with. I will ask for him next time I take the car in.
Service department is spot on.
The service rep and the receptionist were very nice and cordial. It was a pleasure to be there last week.
Chris and everyone else at Gregory Hyundai was knowledgeable, attentive, and extremely helpful. I would recommend this dealership to anyone in the market for a new or used car..
